1. Overview
StayConnected24 is designed to help families stay connected by enabling real-time location sharing, geofence alerts (e.g., when someone reaches school or home), and safety notifications. We prioritize your privacy and are committed to protecting the personal information you share with us.
2. Data We Collect
We collect and store the following personal data during user registration and usage:
– Full Name
– Email Address (Verified via OTP)
– Phone Number
– Gender
– Location Data (real-time and background)
– Device Information (OS version, device type)
– Usage Information (e.g., feature usage, alerts)
3. Location Tracking
We use ‘Always Allow’ location permissions to enable continuous and real-time tracking, even when the app is closed or in the background.
Location data is used to:
– Notify family members when someone reaches or leaves a predefined zone (e.g., home, school).
– Provide location history (up to 30 days).
– Enable driving/speed alerts, offline tracking, and SOS functionality.
4. How We Use Your Data
We use your information to:
– Create and manage user accounts.
– Enable family grouping and communication.
– Send alerts and notifications (push and email).
– Improve and secure the app’s functionality.
– Comply with legal obligations.
5. Data Sharing
We do not sell your personal information. However, we may share it:
– Within your registered family group for feature functionality.
– With third-party services that help operate the app (e.g., push notification services), under strict data protection agreements.
– If legally required to do so (e.g., by court order).
6. Data Security
We implement industry-standard security measures (encryption, secure APIs, access controls) to protect your data. However, no system is completely foolproof.
7. Children’s Privacy
StayConnected24 is designed for families, including minors, but must be managed by an adult guardian. Children under 13 should use the app under supervision, and no child is allowed to create an account independently.
8. Your Rights
You may:
– Access or update your personal data.
– Request deletion of your data.
– Revoke permissions (e.g., location tracking) at any time via device settings (Note: this may limit app functionality).
9. Permissions Required
– **Location (Always)** – To track user location in real-time, even in the background.
– **Internet Access** – To communicate with our servers.
– **Push Notifications** – For alerts like geofence entry/exit, SOS, or speed alerts.
10. Contact Us
For privacy concerns or questions:
📧 Email: support@stayconnected24.com
🌐 Website: https://stayconnected24.com/
11. Subscriptions & Payments
StayConnected24 offers in-app subscriptions to unlock premium features. All payments are processed securely through Apple’s App Store using your Apple ID. We do not store or have access to your full payment information.
We may receive limited subscription-related data from Apple (e.g., subscription status, expiration date) in order to:
-Determine user access to premium features.
-Send reminders related to subscription renewals.
-Provide customer support regarding billing.
You can manage or cancel your subscription at any time via your Apple ID settings.
Learn more: Apple Support –(https://support.apple.com/en-us/118428)
